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TCS' client is a leading global money transfer company who wished to develop a vendor collaboration platform that would facilitate a seamless information highway between the company and its globally dispersed vendors. Tata Consultancy Services (TCS) used its Knome - an Enterprise Social Collaboration platform and CONSULT - a case-based reasoning tool to create the solution. The vendor collaboration platform acts as a centralized project level communication gateway, enabling the sharing of all project status reports, performance figures and knowledge documents, in turn leading to increased vendor engagement.
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