Project Management

Accessible, Engaging e-Learning Supports Customer-Focussed Service at Oxfordshire County Council

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Executive Summary

The county of Oxfordshire is internationally renowned as a centre of academia and research as well as a place of architectural and natural beauty. They wanted to help embed a new way of working using cost-effective, accessible training for around 6,000 Council and partner agency staff plus new starters. Oxfordshire County Council partnered with IBM to develop engaging e-learning. After a detailed design and planning phase, the course materials were produced offshore to maximise productivity.

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