Unified Comms

Accounting Services Firm Upgrades Messaging to Improve Availability, Reduce Costs

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Executive Summary

Baker Tilly, an independent firm of chartered accountants and business advisers, has more than 2,200 employees in 25 locations across the United Kingdom. Effective communication and collaboration are critical to these workers so that they can deliver timely, quality advice to help their clients. Baker Tilly was looking to deploy a unified communications solution that would make it easier for employees in different parts of the organization to work together. In addition, Baker Tilly wanted to improve the disaster recovery and e-discovery capabilities of its messaging environment. To achieve these goals, the company deployed a pilot of Microsoft Exchange Server 2010.

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