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Headquartered in Fullerton, California, Beckman Coulter is a $2.6 billion global medical device company with more than 78% of its revenue generated by recurring revenue from test kits, supplies and services. Beckman Coulter experienced a loss of critical reporting and broken connections to their legacy systems. At the same time Beckman Coulter was converting their field service force from a laptop oriented system to a handheld PDA as the primary information exchange mechanism within the enterprise. Beckman Coulter also wanted a single access view and minimal IT burden. It deployed best solution to be a Complementary - to the existing on-premise corporate business intelligence approach - OnDemand Business Intelligence approach that could be quickly implemented without overburdening their IT department.
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