Achieving Competitive Advantage by Securing Remote Users

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Executive Summary

Founded in 1997 and based in Miramar, Florida, Arise Solutions Incorporated is the pioneer of flexible, outsourced virtual call center service solutions for organizations seeking to profitably increase revenue and address the staffing, cost and quality control issues associated with conventional contact centers. The challenge was the need to meet PCI compliance for remote workers, as required by clients and to offer a competitive advantage when selling to clients. Arise Solutions deployed RSA SecurID hardware authenticators, RSA SecurID software authenticators and deployed to over 8,000 remote business partners; gradual roll-out.

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