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Being a traditional rack and vault records storage business in Tallahassee, Florida, the company's grown comfortable with a steady pace. Great clients, reasonable revenue, and steady growth; all's been well. They believed additional revenue streams could be a solution out of the stupor, but wanted to keep within the realm of records storage and management that they'd been providing their clients. Florida Data Bank contacted DocuLex, who is in the electronic document management software business. DocuLex mentioned that they had been experiencing increased interest from records centers seeking a broader offerings portfolio and the additional profit center the service provides. Their Software as a Service (SaaS) plan removes the operations onus from records center staff, a reality welcomed by FDB's admittedly lean crew.
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