Advancing Real-Time Visibility: Achieving a 475% ROI Through Efficiency Gains

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Executive Summary

In 2005, The Gem Group began planning for a new ERP system that required a minimum PC configuration for its client-side application. To determine the readiness of its existing Windows-based computers for the new application, The Gem Group needed to quickly assess a number of PC attributes, including operating system, processor speed and RAM. The Gem Group utilized the Dell On-Demand Desktop Management Services.

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