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Agencia Gubernamental de Control del Gobierno de la Ciudad De Buenos Aires Accelerates Business License Processing by 80%

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Executive Summary

The Agencia Gubernamental de Control del Gobierno de la Ciudad de Buenos Aires wanted to implement a scalable, highly-available IT infrastructure to help the agency reliably handle data and administer the city's businesses and create a secure, robust database to centralize and integrate sensitive information regarding the city and its businesses. The challenge was to provide an accessible tool with online self-service capabilities for citizens to quickly carry out transactions for business licenses and permits and accelerate processes for licensing, inspecting, and issuing permits to improve citizen services and raise satisfaction levels. The Agencia Gubernamental de Control del Gobierno de la Ciudad de Buenos Aires worked with Oracle Partner Grupo MOST to implement a scalable, high-availability IT architecture, improving security in handling the city's business information.

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