Airport Operator Improves Services and Reduces Costs With Unified Communications

Date Added: Nov 2009
Format: WORD

LFV Group operates airports throughout Sweden. LFV has a highly distributed workforce, and e-mail is the primary source of communication for the group's 4,000 employees. In 2009, LFV began a program to upgrade its communications infrastructure, including its telephony system and Microsoft Exchange Server 2003 e-mail solution. LFV wanted a unified messaging solution that could support a common inbox for e-mail and voice-mail messages while maintaining the high reliability that employees had come to expect. After testing Exchange Server 2010 as part of the Microsoft Rapid Deployment Program and with help from Microsoft Gold Certified Partner Logica, LFV has decided to deploy the software for its unified messaging capabilities and improved e-mail access for mobile users.