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All Gain, No Pain: Noble Group Invests in Its Communication Future

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Executive Summary

Noble Group is an independent UK investment banking firm with offices in Edinburgh and London. Communication is at the centre of Noble Group's business. Staying in contact is essential, with clients and Noble Group offices so, the telephone is a business tool of strategic importance. The pressure of coping with the rapid increase in business, and a corresponding rise in staff numbers began to show on the Nortel BT Meridian PABX (Private Automatic Branch Exchange). Noble Group deployed 3Com SuperStack 3 NBX Networked Telephony Solution. Noble Group's new communication system also included the RedBox Recorder 2620, an IP recorder that records and stores all incoming and outgoing voice traffic.

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