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With competition and regulation increasing, Allied Irish Banks - Ireland's largest bank - needed to become more agile and cost-effective in serving its retail customers to remain a major player in the European banking market. Its aging and rigid core banking systems posed a significant barrier. AIB embarked on a complete transformation of its retail banking platform, with impacts extending from the heart of the bank's core processes out to hundreds of branches. The new system provides a quantum improvement in speed to market and fundamentally changes the bank's cost model.
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