Software

AMAG Safeguards Sales Cycle for 70,000 New Cars Each Year With CA Wily APM

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Executive Summary

AMAG is the largest car importer in Switzerland and sells up to 70,000 new cars each year. It operates 80 own car dealerships and sells, finances and services Audi, SEAT, Skoda, Volkswagen and Porsche models. AMAG's websites are critical to the customer experience and sales cycle for new cars. Performance and availability issues with the sites, however, were resulting in customer complaints and high support costs. CA Wily Application Performance Management monitors AMAG's online applications, corresponding Web servers and more than 56,000 daily transactions. The solution supports root cause analysis, rapid triage and customisable reports.

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