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AV provides up to 450,000 emergency transport services and approximately 270,000 less urgent services each year. The urgent nature of the work means it is not enough to be efficient. AV requires tools that give paramedics and their managers all the knowledge they need to provide optimum patient care. That means capturing all information about a patient's condition and the treatment they receive from emergency workers. The organization implemented VACIS, an electronic patient care record application built on Oracle Lite technology, to allow paramedics to record on tablet PCs each treatment they provide to a patient. Regular analysis of in-field patient treatment will help AV refine and enhance its services, increasing the quality of emergency care.
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