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Consumer products company Amway wished to gain economies of scale by aggregating finance operations spread across the Americas into a single enterprise process center in Costa Rica. The challenge was to provide end users with high-performance desktop access to applications residing in Amway's datacenter in Ada, Michigan. Amway worked with VMware partner Teradici to design and implement a desktop infrastructure using VMware View with PCoIP zero clients. This resulted in aggregation of financial operations cuts costs; Costa Rica project serves as test case for Amway operations worldwide, desktop end users access IT resources over WAN with LAN-like experience and centralization of data and applications simplifies IT management and enhances.
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