Business Intelligence

Anglian Water Create A Platform For Business Growth With ClickSoftware

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Executive Summary

Anglian Water, part of the AWG Group, is located in the east of England and serves the needs of around six million industrial, commercial and domestic customers. Anglian Water is facing some tough regional challenges in both the near and long-term. Whilst its area is low-lying and could be susceptible to flooding, it paradoxically has one of the lowest levels of rainfall in the UK. Thus Anglian Water's existing infrastructure has to be robust and rigorously maintained. Anglian Water prioritised an improvement in service quality and a drive to increase levels of efficiency. Their ultimate aim was to be ranked as "Leading the Industry".

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