Business Intelligence

Arriva London Wins Business And Saves Money With Intelligent IT Support

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Executive Summary

Arriva London is one of the biggest bus companies in the UK's capital and operates under contract to Transport for London (TfL). Each year, Arriva London runs nearly 330 million passenger journeys in one of the world's busiest cities. For over 20 years, Capgemini has demonstrated its desire to work with Arriva London as its long term IT partner. Capgemini has brought added value to the service with flexibility around response times to suit business critical periods, and to reward commitment to additional enhancements and project work with discounted fee rates. Arriva London has decided to extend the applications management contract with Capgemini from 2009 to 2019. This longterm support will be provided from the UK.

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