Disaster Recovery

Ascend Safeguards Service Availability for Its Worldwide Client Base With CA XOsoft Replication and CA ARCserve Backup

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Executive Summary

Ascend provides its customers with online access to business-critical data. The company must meet stringent service level agreements, which include responding to an email or telephone query within four hours. As a result, it needs a highly available email environment. Ascend has deployed CA XOsoft Replication to replicate the 10-plus gigabytes of data that make up its Microsoft Exchange environment. In the event of a problem, the company can failover to its replica email server and provide staff with access to their mailboxes within 10 minutes. Ascend also uses CA ARCserve Backup to safeguard all its company data.

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