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AT&S is one of the largest circuit-board manufacturers in the world with six production facilities in Europe and Asia. IT availability and performance are essential to the continuity of manufacturing and commercial processes at AT&S. With the company's 3,000-plus IT devices dispersed across four continents, AT&S is keen to centralise and simplify as many support processes as possible. To help with this objective, AT&S needed a new IT management solution that would align with ITIL best practice. By deploying CA NSM and CA IT Client Manager, AT&S has been able to automate and integrate core processes, such as event, patch and asset management. As a result, the IT team can now provide more rapid and efficient services to AT&S users around the world.
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