Leadership

Australian Government Gears Up For Ongoing Change

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Executive Summary

With government policy changing faster than ever, several Australian Federal Government departments are adopting a Business Rules approach to IT systems design so that mission critical applications can quickly translate new policy into action. For one Department, business processes have historically been programmed in to core enterprise applications, and then thoroughly tested to ensure that the 'Sums' come out right. Each time they altered a programmed business process to conform with a change in policy, there was potential for unexpected consequences. As a result, the process of upgrading core systems was extremely complex - and far from agile. CSC's holistic approach to legislative change management, based on an underlying rules engine, enabled the Department to operationalise legislation and accelerate return on investment.

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