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The IT department at Austrian Airlines faced a growing queue of major IT initiatives. The largest of projects involved upgrading the airlines' systems for booking flights and checking in passengers, a system that affects millions of users. Management required a tool that went beyond time-tracking to ensure project success. Austrian Airlines started its hunt for a new solution with the Gartner Magic Quadrant, which listed 10 to 15 viable options. Six months and several presentations later, the airline made its selection: Changepoint, Compuware's integrated solution for IT Portfolio Management. Today the airline is in its initial phases of implementing Changepoint's Project Portfolio Management.
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