Unified Comms

Avaya Case Study: CSX

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Executive Summary

For more than five years, senior telecom architect for voice systems at CSX, sought a wireless dual-mode solution to reduce communications costs and eliminate the need for users to carry multiple mobile devices. CSX turned to Avaya and DiVitas, an Avaya DevConnect partner, to help the freight-rail giant reduce cellular calling costs and eliminate multiple handsets used by train operations personnel who roam the workplace and communicate frequently on urgent events.

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