Project Management

Avaya Case Study: Taking the Fast Track

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Executive Summary

TravelRepublic.co.uk was the UK's fastest growing privately owned company boasting 284.23% annual sales growth. The rapidly expanding company needed to provide an excellent level of customer service no matter how customers want to communicate, whether it is via web or phone. Then they chose communications Avaya technology from Telefonix to help ensure that it provides superior customer service to its customers. Now then they are able to deliver gold standard customer service to the customers.

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