Business Intelligence

Avaya Video Communication

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Executive Summary

Like other universities, Western Kentucky University (WKU) is challenged with attracting students and faculty, and its support for academics and campus life is a key to success. One competitive tool is leading-edge communications. Mobile and video communications represent major opportunities for higher education institutions to offer more services, more communications options and access to more learning tools for students and staff. To bring students and faculty together for classes and meetings across seven campuses, Western Kentucky University engineered individualized video communications consisting of Avaya soft phones with Video Integrator and Avaya Aura Communication Manager. The solution extended a campus-wide video application that also employed gatekeepers and endpoints.

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