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Umpqua Bank, headquartered in Roseburg, Oregon, has 150 locations in California, Oregon, and Washington. Umpqua Bank is a U.S.$8.3-billion financial institution with more than 250,000 customers and 1,800 employees. After acquiring several banks, Umpqua Bank had five different online banking systems that were expensive to maintain and provided a fragmented customer experience. Umpqua Bank replaced its disparate online systems with Voyager Consumer Banking from Fiserv, running on the Windows Server 2008 Enterprise operating system and Microsoft SQL Server 2005 data management software.
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