Barclaycard Speeds Processing Times Using TIBCO's BPM Suite

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Executive Summary

Barclaycard is Europe's leading issuer of credit cards, with 18 million cards in circulation worldwide. They implemented to manage the processing of credit card applications at Barclaycard Germany in a cost-efficient and customer-friendly manner. Also they Key reimbursement process applications were integrated with TIBCO's software. TIBCO's BPM software helped Barclaycard substantially cut the time taken to process credit card applications from several days to 18 minutes. Barclaycard can respond more quickly to customers' requests for credit cards, increasing the size of its customer base faster.

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