Bigg's Hypermarket Improves Employee Productivity and Customer Service With Polycom

Date Added: Nov 2009
Format: PDF

The last thing a customer wants to do when calling a store is wait on hold to get an answer to a question. Bigg's Hypermarket Shoppes installed the Polycom SpectraLink 6000 Wireless Telephone System in its Mason and Harrison, Ohio facilities to speed up response to customers, improve employee productivity, and to create a more pleasant shopping environment by dramatically reducing overhead paging.