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BIM needed to have an enterprisewide view of operations data in branch offices and allow data to reach management in time for them to make business decisions. The challenge was to automate data management as manual handling of data was time-consuming and introduced errors and streamline business processes. BIM engaged Oracle Certified Partner Tinhvan Enterprise to develop and implement an Enterprise Resource Planning (ERP) system based on Oracle E-Business Suite to streamline processes and automate workflows as well as undertook a two-stage implementation, where users were introduced to Oracle E-Business Suite Special Edition to become familiar with the product, followed by an upgrade to Oracle E-Business Suite 11i when the users were more confident in their use of the modules.
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