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Blackboard Inc. wanted to implement a flexible and scalable IT platform to facilitate company expansion into the international higher education and K-12 markets and upgrade existing applications to provide sales and marketing team with increased access to information, to improve effectiveness of client outreach. The challenge was to consolidate enterprise applications onto a single platform to ensure best practices and minimize software customizations and ensure adequate availability and access to support resources. Blackboard Inc. upgraded to Oracle's PeopleSoft Enterprise CRM 9.0 to increase information visibility and position Blackboard Inc. at the forefront of the educational technology sector as well as improved system performance by 40% with a consolidated IT solution.
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