Data Management

BMC Software Case Study: BITMARCK TECHNIK GMBH

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Executive Summary

BITMARCK TECHNIK GMBH is a leading IT services provider specialized in outsourcing and portal solutions within the health insurance sector. If the IMS databases that support these application were disorganized or damaged, performance and availability would suffer - and that means customer service would be impacted. If the DAKIDIS application is unavailable for whatever reason, then insurance policies, claims information, and other data associated with customers' policies would cease to be available - with almost unimaginable consequences. The data in IMS has been migrated to IMS High Availability Large Database (HALDB), allowing the databases to scale to multiple terabytes. In this environment, BMC MAXM Reorg/Online for IMS is used to eliminate downtime for BITMARCK's performance-related reorganizations and dramatically reduces downtime for the HALDB databases.

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