BMC Software Case Study: Holcim (US) Inc.

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Executive Summary

Holcim (US) Inc. is a leading cement manufacturer and a subsidiary of Holcim Ltd., a Global 2000 company with 90,000 employees in 70 countries and $23.8 billion in 2007 sales. Holcim (US) Inc. wanted to reduce IT support cost and improve productivity of its IT support operations was required to meet growing demand from the business. Holcim (US) Inc. deployed Aeroprise Mobility for BMC Remedy Service Desk reduces travel time and IT costs by enabling technicians to mange incidents on the road.

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