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Axon wanted to transform the IT services game by evolving traditional infrastructure delivery and management offerings to an on-demand Software as a Service (SaaS) platform. In order to plug the customer into Axon's best practice service management system and services, the company needed a sophisticated and proven IT service management platform for their new business venture. After a thorough evaluation of competitive offerings, Axon chose to standardize on BSM. After a complete evaluation of all offerings Axon selected BMC Software. Their BSM platform, including BMC Remedy IT Service Management Suite and the BMC Atrium CMDB, fitted the bill.
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