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Joy Mining Machinery, a subsidiary of Joy Global Inc., is a global leader in the development, manufacture, distribution and service of underground mining machinery for the extraction of coal and other bedded materials. Joy's Controls & Automation Group is responsible for developing the computer systems for Joy's standard products, as well as the customization to meet the needs of specific customers around the world. Joy wanted to reduce the "Expectations gap", improving requirements efficiency and manage requirements complexity while maintaining premium product quality. After a thorough review of competitive products, Joy selected the Borland CaliberRM enterprise software requirements management tool to facilitate requirements collaboration, impact analysis and communication as part of their system lifecycle management process.
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