Date Added: Jul 2009
Cash-based vending machines have been around for years, but for greater consumer convenience, businesses are now adding credit card payment technology to these devices. From food vending to laundromats to copy centers, these cashless point-of-sale transactions are generally executed on unattended devices. Therefore, both reliability and data security are essential. The need to balance product requirements with staffing capabilities led executives to identify enhanced Quality Assurance (QA) as important to their long-term success. The company hired a dedicated QA team and looked for more sophisticated tools to support product testing. The QA team evaluated a number of products to determine the load and performance testing solution they needed, including Borland SilkPerformer, part of Borland's Lifecycle Quality Management solution, and HP Mercury.