Data Management

Breakthrough: Strategic Sourcing Enables Underwriters Laboratories to Transform Its Global IT Operations

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Executive Summary

Underwriters Laboratories (UL) wanted IT responsiveness and flexibility to support evolving global markets. UL chose Unisys as its global outsourcing partner to streamline its worldwide IT operations and ensure product safety and certification testing services for 72,000 manufacturers worldwide. By leveraging Unisys best practices and aligning its sourcing approach to support its business vision, UL has successfully transformed its global IT support function. Today, UL has unprecedented insight into its IT infrastructure, facilitating continuous improvement to drive business performance.

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