Breakthrough: Unisys Helps Mercuri Urval to Overhaul Its IT Operations

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Executive Summary

Mercuri Urval was confronted with major organizational challenges during its transition to meet an increasing demand for its international assignments. The company needed overall restructuring to standardise, centralise and outsource Mercuri Urval's IT operations. This led to a five-year outsourcing contract with Unisys, who is now responsible for running a Microsoft-based solution with applications and databases running on central servers. The central systems are handled by Unisys Nordic data centre in Alings?s, while user support and system administration is taken care of by Unisys Managed Service Centre in Amsterdam. Unisys Sweden is responsible for providing and maintaining central services such as deploying new applications and IT security.

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