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Most IT environments aim for five-nines reliability, which requires at least 99.999% uptime (or just five minutes and fifteen seconds of downtime per year). A typical business might be able to get by with less uptime. But a hospital is different. And Brigham and Women's strives to lead the way in patient care and quality, which demands standards that go beyond five-nines. The evaluation process Fraai used was unique. He looked at three factors: ease of use, small footprint and legacy knowledge. Fraai says the 3Com switches are easy to set up and simple to operate. In addition, they take up less space in already crowded networking closets. Fraai also relied on his significant experience with 3Com products.
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