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Brookdale Senior Living Identifies Opportunities to Improve Talent Management and Staff Efficiency

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Executive Summary

Brookdale Senior Living wanted to reduce employee administrative paperwork to increase focus on resident care and improve employee and manager self-service tools to raise employee satisfaction and improve efficiency. The challenge was to automate and integrate employee performance, learning, and compensation management processes for staff development program effectiveness and increase automation and efficiency of payroll processing. Brookdale Senior Living participated in focused discovery sessions, process analysis, and review of industry best practices for talent management to identify key challenges and opportunities for improvement and identified and prioritized recommended solutions and implementation plans.

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