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The homebuilding process requires a variety of specialized skills to manage a home's construction from purchase to completion. Employees engage the customer at various stages: Sales Representatives, Land Managers, Mortgage Professionals, Construction Managers and Customer Care Associates. In filling these positions, PeopleAnswers offers three major advantages. To transition this builder's traditional hiring process to a scientific approach, PeopleAnswers first requested objective performance data on all incumbents in each target position. Those same incumbents also took the PeopleAnswers assessment. The performance and assessment data formed the basis of a custom Performance Profile (a weighted set of behavioral traits that relates directly to on-the-job performance).
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