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Deloitte is the brand name under which independent member firms throughout the world collaborate in the areas of audit, consultancy, financial advisory, risk management and tax advice. It wanted to record the processes in order to exclude risks. Also, it wanted to straighten out its administrative organization. It deployed Runbook software at its headquarters in the city of Ede. The big advantage of Runbook is, according to Vochteloo, that it had a clearly positive effect on the organization. Runbook also created transparency and that has a self-cleaning effect for an organization.
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