Project Management

Business Process Solution Helps Dental Equipment Maker to Increase Sales

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Executive Summary

A-dec, a leading manufacturer of dental equipment and furniture, wanted to automate its cabinetry-sales quoting process. For each order, employees made technical drawings so that customers could see what they were buying. This process took up to three days and impeded quality control. Also, the company's ordering system didn't provide employees with usable sales and business-process data. With help from EMC Consulting, a Microsoft Gold Certified Partner, A-dec deployed a service-oriented architecture solution based on Microsoft BizTalk Server 2006 R2, part of the Microsoft application platform. Now, sales quotes complete with three-dimensional drawings are generated automatically, usually in less than two hours; quality control is automated; and business users have tools for monitoring and managing the system.

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