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Like all local authorities, Carmarthenshire County Council depends on a wide range of computing devices installed in many different working environments. Carmarthenshire uses an IT asset register, a system providing control of software assets, and an IT help desk system that depends on accurate data on user hardware configurations. There were difficulties in keeping the records accurate and in step. They chose RFID technology because of its benefits over other approaches, such as bar-coding, by making it easier and quicker to check the location of devices. They choose to implement CoreRFID. Their ITTracker software package, customising it to fit Carmarthenshire's procedures and data integration specifications. CoreRFID also provided the necessary tags, readers and support for the implementation of the system.
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