Data Management

Case Study: Help4IT UK

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Executive Summary

help4IT is a managed IT solution provider based in London, UK that has partnered with Vembu StoreGrid to offer a comprehensive managed online backup service to its diverse set of customer. help4IT offers both fully outsourced and regularly scheduled onsite support. They explored different backup and recovery solutions for offering a comprehensive BU/DR solution and safeguarding their customers' data. They were looking for an evolving product with reliability, simplicity and flexibility. And there being no litmus test for choosing the right solution, they had their share of struggles with data recovery and speed issues. The company was looking at hosting their own online backup service and increase profit margins. Deploying StoreGrid on help4IT's Data Center was like a breeze. They had a Windows Server used as the Backup Server where StoreGrid was deployed. The Backup Server had a SATA Storage device in RAID configuration and was replicated to the offsite disaster recovery facility to offer additional redundancy to customers' data. Their customers come from various verticals and they have very specific requirements in data restore in case of an emergency. The feature set and the reliability of Vembu StoreGrid has enabled help4IT to achieve and exceed the customers' expectations. StoreGrid's ability to throttle resources (bandwidth) dedicated to the backup process was a big advantage as the IT professionals found to their satisfaction.

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