IT Employment Investigate

Case study: Phones4u lifts online sales and value

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Executive Summary

In the high-velocity mobile market, new products come to market so fast that the challenge for Phones4u is to react quickly enough to meet customer demand, particularly with high-profile launches such as the latest iPhone. So how could Phones4u differentiate itself from its mobile communication competitors and improve sales conversions?

This case study highlights how LivePerson's online engagement solution improved average order values and customer service.

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