Government Investigate

Charlotte-Mecklenburg Schools Makes Better Decisions With Microsoft Business Intelligence

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Executive Summary

CMS was tracking performance manually, and only a few times a year. The Board of Education would ask for custom, ad-hoc reports that required significant district resources to produce and that offered very little transparency into program effectiveness. With limited resources, rapid growth, and hundreds of different programs, it was imperative that CMS get real-time access to performance data so that it could make better decisions. With a performance management solution based on Microsoft Office PerformancePoint Server 2007, CMS is delivering dashboards to the Board of Education and the central office that allows them to see, at a glance, whether improvement efforts are on track.

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