Chat Solution Extends Benefits of Unified Communications to Web Site Visitors

Date Added: Jul 2009
Format: WORD

Many companies use Microsoft Office Communications Server 2007 R2 to enrich internal communications. Now e-office WebChat extends those benefits to users of a company's Web site. Web visitors use the application to initiate a chat with the first available employee in the appropriate department. Companies can inexpensively extend existing infrastructure by using e-office WebChat to offer group online presence and direct communication.