Enterprise 2.0

Chemtronics Biomedical Engineering Relies on HP to Increase Service Management Effectiveness

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Executive Summary

Established in 1978, Chemtronics Biomedical Engineering (Chemtronics) provides full contract maintenance of life support and highly specialist equipment in hospitals and medical facilities. Chemtronics needed to automate service management capabilities, centralise critical information, reduce administrative costs and achieve better resource deployment. Chemtronics adopted HP ServiceCenter software as the core platform to underpin the main service delivery and management tasks.

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