Data Management

CIO Scorecard Fosters Strategic Performance Management Culture

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Executive Summary

As the worldwide leader in software for business and personal computing, the vision of Microsoft Corporation is to enable people and businesses throughout the world to realize their full potential. Initial CIO Scorecards had an operational focus and did not achieve the level of executive support needed to effectively create a performance driven culture. Lack of change control undermined the accuracy and accountability of the scorecard. Microsoft IT utilized well-defined processes based on best practices and the Microsoft Business Intelligence stack to develop a mature CIO Scorecard aligned to the Microsoft corporate strategy.

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