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Salford City Council provides services including aspects of education, social services and health, land use planning, libraries, physical communications, and community safety to the community of Salford, part of the Greater Manchester metropolitan area. Because many of these services are critical to citizens' daily welfare, it requires a robust communications solution that promotes collaboration. Working with Microsoft Gold Certified Partner POSTcti, Salford deployed a Microsoft communications solution for 1,600 employees, which helped it increase productivity, reduce travel, and create a more agile workforce. It decided to upgrade its solution with Microsoft Lync Server 2010 to extend communications capabilities to 4,500 employees, supporting its initiative to reduce office space, ease management, and provide a more unified solution for its agile workforce.
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