Date Added: Jul 2010
Due to the city's rapidly growing IT infrastructure, tasks proved more and more difficult to manage and complete in a timely manner. The team had trouble keeping accurate track of the IT assets to properly inventory them. Columbia's small IT team also found it difficult to keep up with the growing number of software distributions, configuration management and patch management tasks that it was asked to perform. Columbia deployed the Dell KACE K1000 Management Appliance. By automating software distribution tasks, configuration management and patching functions, to offering top-notch help desk and technical support, the Dell KACE solution proved to meet all of the city's growing needs.