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Proficiency in Microsoft Excel is critical to Customer Operations staff that supports HP's Australian Outsourcing Services (OS) organization. They wanted to improve proficiency in business-critical Excel skills. HP Education Services listened to their requirements and customized a training course that focused on the precise skill sets they'd identified as crucial. Since completing the course, their staff has been more confident and productive- and because the classes were so compact and focused, they got there with minimal disruption to their day-to-day operations.
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